While our service radius has no limit, HiTech proudly serves the majority of businesses across North Louisiana and the I‑20 Corridor, with offices in Ruston, Shreveport, and Monroe. Our local technicians provide onsite and remote support, ensuring you always have a trusted partner nearby.
We combine enterprise‑grade solutions with a local, personal approach. Every client gets a dedicated engineer for monthly onsite visits, quarterly vCIO consulting, and unlimited helpdesk support—so you’re never left waiting for answers.
We implement secure, automated backups and maintain detailed recovery plans to protect your business from accidental deletions, hardware failures, or cyberattacks. Our goal is simple: zero data loss and minimal downtime.
Yes. Our annual compliance consulting and ongoing documentation ensure your business meets industry regulations. We provide clear reporting and proactive measures to reduce legal and security risks.
We provide flexible support options for critical situations after hours. If your business experiences an unexpected issue, contact us, and we’ll guide you through the available solutions.