2. Information we collect

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We collect information in the following ways:
A. Information you provide voluntarily
When you contact us, request information, or submit a form, we may collect:

1. Name
2. Company name
3. Job title
4. Email address
5. Phone number
6. Message content or attachments

B. Information collected automatically
When you browse our website, certain information is collected automatically, including:

1. IP address
2. Browser type and device information
3. Pages visited and time spent on pages
4. Referring website and basic usage data

This information is used for security, performance, and understanding how our website is used.

3. Business website visitor identification (Lead Forensics)

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We use Lead Forensics, a business‑to‑business website analytics and visitor identification service.

Lead Forensics works by identifying business IP addresses that visit our website and matching them to publicly available or licensed business data. This allows us to understand which organizations, not individual consumers, are engaging with our website.

Important clarifications:

1. Lead Forensics is designed for B2B environments.
2. It does not identify individual consumers or collect sensitive personal information.
3. The data helps us understand interest in our services at a company level.

Lead Forensics may process:

1. Business IP addresses
2. Pages visited and visit duration
3. General firmographic business information

4. Cookies and tracking technologies

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Our website may use cookies and similar technologies for functionality and analytics.

Lead Forensics cookie

Lead Forensics offers an optional first‑party cookie (commonly referred to as _lfuuid) that can improve business matching accuracy. This cookie uses a randomly generated identifier and does not store personally identifiable consumer data.

If this cookie is used, it will be managed through a consent mechanism in accordance with applicable privacy laws.

You can control cookies through:

1. Our website cookie banner or preference center (when available)
2. Your browser settings

Blocking cookies may impact certain website features.

5. How we use information

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We use information collected to:

1. Respond to inquiries and requests
2. Improve our website and services
3. Understand business interest in our offerings
4. Support sales, marketing, and service planning
5. Maintain website security and performance
6. Comply with legal obligations

6. How we share information

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We do not sell personal information.

We may share information only:

1. With trusted service providers who support website analytics, hosting, or operations
2. With Lead Forensics for the purpose of business visitor identification
3. When required by law, legal process, or to protect our rights or security
4. In connection with a business transaction such as a merger or acquisition

All service providers are required to safeguard information appropriately.

7. Data retention

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We retain information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law or for legitimate business purposes.

8. Data security

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We implement reasonable administrative, technical, and organizational safeguards to protect information. While no system can be guaranteed completely secure, we take data protection seriously and continually review our practices.

9. Your rights and choices

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Depending on applicable law, you may have the right to:

1. Request access to information we hold about you
2. Request correction of inaccurate information
3. Request deletion of certain information
4. Object to certain processing activities

To exercise your rights, contact us at daniel.cordell@solutionsbyhitech.com.

10. Children’s privacy

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Our website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children.

11. Changes to this policy

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We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Additional information about Lead Forensics

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For more information about how Lead Forensics processes data, you may review their policies directly:

1. https://www.leadforensics.com/privacy-policy/
2. https://www.leadforensics.com/data-compliance/
3. https://www.leadforensics.com/cookie-policy/